First Midwest Bank in Champaign, Illinois

The people are so energetic they always get my problems solved! Very understanding too. If you know how to manage your money you wont go over draft but they understand people make mistakes :) they even know me by name now thats service!

They are the worst when it comes to using sneaky tactics to get the most money out of overdraft fees. First of all, they will take your largest debit and apply it first, even if it is out of time/date order, in order to make your account go negative as much as possible as quickly as possible. Then they can charge you more $35 fees for the small $1 or $2 items. They say "it's our policy to debit the bigger items first". It's apparently OK for them to make up policies that benefit them that are completely designed for extorting money from the customer. Their online banking system is never "accurate", so even if it says your deposit went through on one day on your online bank statement, they'll tell you it didn't go through until the next day so they can charge you more fees. There is no way for you to know this, if you're making decisions based on your bank statements. They tell you one thing at the branch window and then another things after they screw up your account and steal your money. They just make stuff up in order to squeeze more fees out of you. I've been a First Midwest customer for OVER 8 YEARS and I've just had enough. I have an account at Chase also and never have these problems with them. I'll be canceling my account with First Midwest as soon as I can.